Complaints and Your Rights

Your comments on our medical services are always welcome. Winchelsea Medical Clinic has a reminder system for annual tests/immunisations etc. Please advise your Doctor if you do not wish to receive these reminders. If there is any way we can improve for your benefit, we will.  If you have a problem we would like to hear about it. Please feel free to talk to your doctor or to our receptionists. You may prefer to write to us. We take your concerns, suggestions and complaints seriously.


Complaints may be lodged with:

Health Services Commissioner


Visit for more information or to fill out an online complaint form.

Call 1300 582 113 between 9am and 5pm Monday to Friday to discuss your complaint

Visit or write Health Complaints Commissioner at Level 26, 570 Bourke Street, Melbourne Vic 3000